Mar 21, 2018 - A list containing the majority of Citrix Workspace app for Mac (formerly Receiver for Mac) support articles collated to make this page a one stop.
You may need to change your Kerberos password To use Citrix, your Kerberos password cannot be more than three years old. If your password exceeds this age limit, you need to Uninstall previous Citrix versions • Drag Applications > Citrix ICA Client folder into the trash. • Drag userhome > Library > Preferences > Citrix ICA Client into the trash. • Check if the following folder exists: Macintosh HD > Library > Preferences > Citrix ICA Client. If it exists, move it to the Trash. Install Citrix Receiver Client for Mac • Download the Citrix Receiver client for Mac, available from the; and click Download. Note: this will take you to Citrix's website to download the latest installer.
• When prompted, choose to Save the installer. Depending on your browser settings, the file may download without showing you this dialog box. • FireFox • Safari • Chrome • On a Mac computer, the.dmg file appears in the Mac Downloads folder. Click the folder and then select the CitrixReceiverWeb.dmg file. When prompted, click Install Citrix Receiver. • Follow the instructions provided by the Receiver Installer. • Once installed, continue with Using Citrix to access applications from your Mac.
Using Citrix to access applications from your Mac • Navigate in your web browser, with certificates, to. With the Citrix Receiver client successfully installed, you should see the Citrix StoreFront logon prompt. • Enter your Kerberos username (portion of your MIT email address before the @mit.edu). • Enter your Kerberos password (password used to check your MIT email). Result: Applications available from the MIT Citrix servers are displayed.
NOTE: If you see a prompt to Download the Citrix Receiver client, but it's already installed, choose Already Installed from the links on the right. • Click the icon for your selected application. Note for off-campus users To access applications via Citrix from off-campus locations or from a private subnet, you will need to connect to the MIT VPN (Virtual Private Network) before connecting to Citrix. See: Related Links Prefab Email for use by BH team IS&T has upgraded its Citrix servers. The new servers are available at, and the updated Citrix Receiver is needed.
Instructions for installing the Citrix Receiver client, and access BrioQuery via are available at: Please note that the new servers do not allow for stored launch.ica files. You'll need to access the applications by navigating to. Off campus users will need to first connect to the MIT VPN. More information about the MIT VPN is available at: I hope this helps to clarify. Please don't hesitate to let us know if you have any additional questions.
Would you also please let us know if this resolves the issue for you?
It is known that the Apple keyboard layout is different from the Windows keyboard layout. This can cuase unexpected behavior when connecting from a Apple Mac device to a Citrix XenApp/XenDesktop session. When installing the Citrix Receiver, the default behavior for the keyboard layout is pass-through, which makes the keyboard of the client the same in the Citrix session. There are two unexpected behavior’s: • Connecting to a new session Most of the keyboard keys will be in the same keyboard layout as on the client except for some punctuation. You can notice this into the language bar of your session (will show EN). The IBM AS400 Client Access Emulator only checks the language settings in the control panel, so this will always be English. • Connecting to an existing session initiated from a Windows client Keyboard layout changed into English, even the language bar shows your normal language.
The IBM AS400 Client Access Emulator only checks the language settings in the control panel, so this will always be English. A work around is to change the language in the language bar to EN and you will have the same keyboard layout as the client, except for the IBM AS400 Client Access Emulator. Fix To resolve this issue, the Citrix Receiver config file on the Apple MacBook device needs to be edited.